Top 5 Reasons to Hire a Virtual Assistant to Answer Your Calls

Have you never been interested in a product or service you saw online only to call and receive that businesses or persons voicemail? That happened to me recently when I was searching for someone to come and repair my washing machine. I searched for and located several service providers online, called them up and received their voice mails and even received a message stating the voice mailbox was full. I wonder if those service providers know that missed calls lead to missed opportunities and missed opportunities lead to missed revenue. If you are the owner of a small business or a solo-entrepreneur answering your own calls below are the top 5 reasons you may want to hire Virtual Assistant Service answer your business calls.

Top 5 Reasons to Hire a Virtual Assistant to Answer Your Calls

1) Missed Opportunities - The # 1 reason to have your phones answered by a Virtual Assistant is so that you never miss a call. When someone is calling your business 9 times out of 10, they want something from you. It could be information about a service or product you offer that could then turn into a sale. Uniquely Coordinated Virtual Assistants provides telephone answering services to ensure our clients calls never go unanswered.

2) Appointment / Lead Based Businesses - If your revenue is based on leads and or capturing appointments missing a call is not an option for you. Partnering with a Virtual Assistant to answer your calls is sure to increase your bottom line. Unlike the a traditional Telephone Answering Service, our Virtual Assistants answer our client’s calls and schedule appointments using the calendar or appointment setting software of their choice.

3) Improve Customer Service - Customer Service should be at the front lines of every business. When customers choose your business over all the others available to them, they deserve nothing but the best. Being a solo entrepreneur and small-business owner it can be hard to ensure that every call is answered timely and that every customer is greeted and treated with the special care they deserve. Outsourcing your telephone answering services to a Virtual Assistant Service not only insures your calls are answered but that your customers receive personalized attention, something large seat call center telephone answering services cannot provide.

4) Save Money - Having an in-house receptionist dedicated to answering your incoming calls may not be overly costly in itself, but when that receptionist has to take her annual vacation, have those unpredictable sick days due to illness the cost starts to add up. Hiring a Virtual Assistant Service to handle your telephone answering needs will save you money on training, vacation and sick time not to mention all those tax-related cost. Our telephone answering services are provided in packaged hours so you only paying for the amount of time you need.

4) Professional Appearance - As a small-business owner your brand is a very important part of your business. When building your brand you always want to keep a professional image on the inside as well as the outside of your business. Having your business calls answered professionally by a virtual assistant will give your company the feel of a corporation on a small business budget.

PS I finally located a washing machine repair company to come out and look at my washer. Unfortunately, it cannot be repaired, but the good news is that I went appliance shopping and purchased a new model with loads of features I cannot wait to try. :-)